Businesses now have access to as much data as there are stars in the sky. In a world where date is king, it sometimes becomes difficult to really understand what your business should be tracking and what information is unnecessary and superfluous.
Hugh Blane’s Monday Morning Minute
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New Book Release: Launch Lead Live
The executive's guide to preventing resistance & succeeding with organizational change by Dr. Dawn-Marie Turner
"There is no magic bullet when it comes to change, but when you learn to Launch, Lead, and Live you can create an organization that thrives because of change rather than simply survives in spite of it." Learn more
The CEO Refresher readers are invited to attend a free book launch seminar in Winnipeg, MB on October 5th
Instead of extensive surveys, why not just ask your customers direct questions that could provide you with critical input? Though we often find their answers hard to hear, what our customers tell us about our shortcomings can mean the difference in staying in business or not.
A policy that everyone in the company, from the newest programmer to the CEO, has direct contact with the customer proves invaluable to the company. There is no better way to understand the end user’s perspective and ensure that your products and services meet their needs.
Honoring our emotions isn’t about being self absorbed, arrogant, or better than anyone – it’s really about being true to ourselves, honest with how we feel and what we want, and willing to engage in authentic conversations with other people.
According to Gallup, the number-one reason employees leave is because of their dysfunctional relationship with direct supervisors. It’s poor communication skills, ineffective coaching, and the lack of critical skills.
Organizations today must constantly change, but doing so does not mean bombarding employees with change projects. The secret to creating an organization that is able to change continuously is less change, not more.
It’s completely reasonable that as the CEO you expect your marketers to demonstrate the value of the investment they are making on behalf of the company. This article outlines three areas the leadership team should invest in to help marketers improve their effectiveness and accountability.
In this video blog I talk about criticism and offer some thoughts, ideas, and tips for how we can handle it more effectively…as well as ways to not let the fear of being criticized stop us from putting ourselves out there, taking risks, and going for what we truly want.
Many people reflect upon their career choices as they grow older and realize that their circumstances or fears kept them from pursuing what they really wanted to do. So how can C-Suite leaders who can’t or won’t give up their “Shadow Careers” bring their passions to light?
The results of a poll by the Gallup organization indicates that only 10% of managers have what it takes to be “a great manager.” Learn what talents are needed to be a “great manager.”