Regardless of whether we’re politicians, managers or parents, our most valuable relationship asset is “trust”. With a healthy accumulation of “trust” in hand all relationships with constituents, employees and children are easier, simpler and more pleasant
Author Archive | Peter de Jager
While there’s no fool proof way, nor do we have the time, to identify everything that might impact the operation of any organization, there are simple techniques to instill a culture of curiosity.
Sometimes, well meaning good intentioned people disagree. We can disagree even when all our analytical tools are deployed; when all our personal agendas are put aside; and even when the best interests of the group are our only consideration.
Problems don’t solve themselves. Left on their own they get larger and more entrenched until they become a herd of 600lb purple polka dotted Gorillas everyone knows about, everyone steps around, and nobody is willing to even recognize, never mind attempt to shoo away.
What do we mean when we state, “I have a problem!”? That’s one of those sneaky questions which we assume we know the answer to until we actually start answering it.
The Golden Rule is short, sweet and to the point. “Do unto others, as you would have them do unto you.
The issue of change is tricky. On one hand you cannot avoid all change; on the other hand, you cannot embrace all change. This means we must resist the bad, embrace the good and know the difference.
The notion that you cannot measure the value of soft skills training is a bit of a Red Herring. The truth is more along the lines that it takes time, sometimes a long time, to see the results of soft skills training.
As techies we often have less empathy and sympathy for non-technical folks than we have for mosquitoes and other buzzing insects. This is particularly true when we attempt to implement new systems intended to increase organizational efficiency in some significant manner.