With tumultuous change crashing down on us every day, “nimbleness” in business offers a powerful strategic advantage. Having the readiness and ability to change quickly allows your firm’s strategic value to outdistance that of your competition. This article uses the story of a failing, but ultimately successful, $180 million offshore outsourcing project to demonstrate how […]
Author Archive | Laura Stone
Focusing on the Bigger Picture: Why a Name Change is Needed for “Change Management”
At times the best way to figure out what something is may be to figure out what it’s not. The term “change management” misses an integral and much-needed strategic component: that line of sight at all times to the most critical work and those most impacted by the work. Who keeps score on the satellite […]