Wow! The blog to book format for 1001 Ways to Wow Your Customers is moving along nicely. Renowned loyalty expert Jill Griffin has joined as a contributor and the cast includes JoAnna Brandi - the Customer Care Coach, Ed Horrell - author of The Kindness Revolution, Shep Hyken, and many of the best thought leaders on the planet. Visit 1001 Ways to Wow Your Customers often for actionable insights to create the most positive and memorable experiences for your customers.