Harvey Deutschendorf
Harvey Deutschendorf is the author of The Other Kind Of Smart, Simple Ways to Boost Your Emotional Intelligence for Greater Personal Effectiveness and Success, published by American Management Association of New York May 2009. Harvey resides in Edmonton, Alberta. Visit http://www.theotherkindofsmart.com/ for additional information.
Articles by this Author
What’s in a Name? Everything!
- By Harvey Deutschendorf
- Published 09/6/2010
- 1001 Ways to Wow Your Customers!
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With increasing diversity in the workplace it will take more time, patience and effort to learn the correct way to say people’s names that are in languages that are foreign to us. In my experience there is no better and easier way to begin to develop respect and trust of others than by taking the time and effort to learn to pronounce their names properly.