The Amazement Revolution has Begun
http://www.refresher.com/mindfulnetwork/articlelive/articles/831/1/The-Amazement-Revolution-has-Begun/Page1.html
Shep Hyken
Shep Hyken, CSP is a professional speaker and author specializing in the areas of customer service, customer loyalty and internal service. For more information on Shep’s speaking programs, books and tapes visit http://www.hyken.com/ .By Shep Hyken
Published on 03/1/2011
The Amazement Revolution has begun. The book (by the same name) about creating an amazing customer service experience will be out soon. I’m thrilled that so many have downloaded the “sneak preview.” The feedback has been… Amazing! If you haven’t already downloaded the sneak preview, you should do it now. No strings attached. I’m not even asking for your email address. Just read it, enjoy it and spread the word!