http://www.refresher.com/mindfulnetwork/articlelive en-us N/A rick.sidorowicz@sympatico.ca Thu, 09 Feb 2012 14:33:24 EST 20 http://www.refresher.com/mindfulnetwork/articlelive/articles/831/1/The-Amazement-Revolution-has-Begun/Page1.html no@spam.com (Shep Hyken) Tue, 01 Mar 2011 14:32:48 EST http://www.refresher.com/mindfulnetwork/articlelive/articles/831/1/The-Amazement-Revolution-has-Begun/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/620/1/Customer-Convenience-is-Important/Page1.html no@spam.com (Shep Hyken) Mon, 02 Aug 2010 11:14:33 EDT http://www.refresher.com/mindfulnetwork/articlelive/articles/620/1/Customer-Convenience-is-Important/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/531/1/Five-All-of-the-Time-Must-Do-Customer-Service-Strategies/Page1.html ]]> no@spam.com (Shep Hyken) Fri, 28 May 2010 11:17:26 EDT http://www.refresher.com/mindfulnetwork/articlelive/articles/531/1/Five-All-of-the-Time-Must-Do-Customer-Service-Strategies/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/153/1/My-Last-Lecture/Page1.html ]]> no@spam.com (Shep Hyken) Thu, 12 Feb 2009 14:47:26 EST http://www.refresher.com/mindfulnetwork/articlelive/articles/153/1/My-Last-Lecture/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/148/1/Humor-Can-Help-Reinforce-Rules/Page1.html no@spam.com (Shep Hyken) Sun, 21 Dec 2008 16:29:16 EST http://www.refresher.com/mindfulnetwork/articlelive/articles/148/1/Humor-Can-Help-Reinforce-Rules/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/141/1/Sell-the-Sizzle-AND-the-Steak/Page1.html no@spam.com (Shep Hyken) Sun, 23 Nov 2008 18:29:56 EST http://www.refresher.com/mindfulnetwork/articlelive/articles/141/1/Sell-the-Sizzle-AND-the-Steak/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/140/1/Be-Loyal-To-Your-Customers/Page1.html no@spam.com (Shep Hyken) Sat, 22 Nov 2008 17:17:51 EST http://www.refresher.com/mindfulnetwork/articlelive/articles/140/1/Be-Loyal-To-Your-Customers/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/138/1/The-Customer-Service-Bill-of-Rights/Page1.html no@spam.com (Shep Hyken) Sun, 09 Nov 2008 18:21:34 EST http://www.refresher.com/mindfulnetwork/articlelive/articles/138/1/The-Customer-Service-Bill-of-Rights/Page1.html http://www.refresher.com/mindfulnetwork/articlelive/articles/127/1/Front-End-Alignment/Page1.html no@spam.com (Shep Hyken) Tue, 21 Oct 2008 18:43:15 EDT http://www.refresher.com/mindfulnetwork/articlelive/articles/127/1/Front-End-Alignment/Page1.html