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December 2008 Volume 14 Issue 12.2
Creative leadership, competitive strategy, performance improvement, leading change, executive intelligence, marketing, branding, insight, wisdom, excellent new articles every issue, and over 2,200 articles in the archives!
       
             
   
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SEMINARS/WORKSHOPS

 

Managing Thought
A Way of Living to Achieve Personal and Business Success

   
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Jan 11 - 14, 2009
New Orleans
   
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March 16 - 18, 2009 Atlanta, GA
   

RECOMMENDED READING

Running with the Rhinos Running with the Rhinos
by Christian Warren
   
The Age of Speed The Age of Speed
by Vince Poscente
   
Managing Thought Managing Thought
by Mary J. Lore
   
Leading with Kindness Leading with Kindness
by William Baker and Michael O'Malley
   
100% Leadership 100% Leadership
by Gabriel Hevesi
   
Relevance Relevance
by Tim Manners
   
The Sustainable Enterprise Fieldbook The Sustainable Enterprise Fieldbook
by Jeana Wirtenberg
   
Let's Get Real or Let's Not Play Let's Get Real or Let's Not Play
by Mahan Khalsa and Randy Illig
   
Unleashing the Power of Rubber Bands Unleashing the Power of Rubber Bands
by Nancy Ortberg
   
The Age Curve
by Kenneth Gronbach
   
Outsmart Outsmart
by Jim Champy
   
The Offsite The Offsite
by Robert Thompson
   
The Leadership Challenge The Leadership Challenge
by James Kouzes and Barry Posner
   
The Secret of Transitions The Secret of Transitions
by Jim Manton
   
The Milkshake Moment
by Steven S. Little
   
Hug Your People
by Jack Mitchell
   


Back of the Napkin
by Dan Roam
   
What To Do When You Become The Boss
by Bob Selden
   
The Open Brand The Open Brand
by Kelly Mooney and Nita Rollins
   
Outsmart the MBA Clones
by Dan Herman
   
Human Sigma
by John H. Fleming and Jim Asplund
   
Whoever Tells the Best Story Wins Whoever Tells the Best Story Wins
by Annette Simmons
   
Customer Service Made Easy
by Paul Levesque
   
Hit the Ground Leading!
by Angela Mondou
   
Chief Customer Officer
by Jeanne Bliss
   
The Innovation Killer
by Cynthia Rabe
   
Pop!
Stand Out in Any Crowd!
by Sam Horn
   
Kiss Theory Good Bye
by Bob Prosen
   
Exceptional Selling
by Jeff Thull
   
Big Vision, Small Business
by Jamie S. Walters
   

refresherbooks

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2006
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Buffalo Brains
"What if everything you know is wrong?"

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  Desktoy by Ron Matzov  
All of the links, news, conferences and reading pages are free however, access to over 2,200 excellent articles in the Archives requires a nominal subscription. Check out the Members Benefits page for many exclusive offers including three new free eBooks! Get 1001 Ways to Wow Your Customers! free with your subscription! Members can also contribute to The Mindful Network. Why not give a subscription as a gift! Subscribe!
 
         
 
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  WHAT'S NEW?  
 
 
   
  The Best of The CEO Refresher!
... brain food for business!
 
 
 
In this issue we are featuring several of the best articles from past issues to highlight the breadth of valuable content we offer. In January we will resume our free featured article format to ensure you have the executive intelligence you need. More of the best? How about 1001 Ways to Wow Your Customers! and Running with the Rhinos and the Best Books of the Year! There are still many free features in this issue and we invite you to explore and enjoy.
 
         
         
  FEATURED ARTICLES N.B. Subscription Required for these "best of" articles!  
 
 
       
  The Problem with T-Shirts
by Nancy Ortberg
 
  Nancy Ortberg   
As leaders, our job is to breathe life into the vision and fill the words with meaning that stir people in the deepest parts of their souls—the parts that long for significance and transformation. Vision is about stirring and provoking, reminding and imagining. It’s about showing people the wonder of an improved future and infusing them with hope. Vision is about creating a reason to believe again.
 
         
 
 
   
  Ten Marketing Measurement Questions Every CEO Should Ask
by Laura Patterson, President, VisionEdge Marketing
 
 
Laura Patterson
 
Marketing has a better chance of success when the CEO takes a role in insuring that the marketing function is aligned with the overall direction of the company. This article explores the role the CEO plays in the establishing the success factors and metrics for marketing and provides 10 questions CEOs should ask their marketing leadership.
 
         
 
 
   
  The Place for Passion in Leadership
by Sandy Arpino
 
 
Sandy Arpino
 
Business success requires a loyal workforce, committed to achieving organisational goals.  Leaders who exhibit passion – “devotion to a cause and tireless diligence to its furtherance – releasing energy boundlessly” – inspire those around them;  employees and clients alike become partners, with the leader, enthused and energised to realise a shared dream.
 
         
 
 
   
  Authentic Leadership: Reducing the Gap Between Lived and Espoused Values
by Daniel D. Elash, Ph.D.
 
 
Dan Elash
 
In highly effective companies there is a commitment to aligning stated beliefs with actual choices. In this article we'll diagnose problems in the traditional planning process and recommend a positive approach that leaders can take to reduce the gap.
 
         
 
 
   
  Become a Better Communicator by Keeping Your Mouth Shut
by Kenny Moore
 
  Kenny Moore  
In corporate life we are in serious danger of believing that those who talk the loudest win the day. My twenty years in business have taught me that leaders who can actually keep their mouths shut and ears open have a better chance of being heard, believed and followed.
 
         
 

 
   
   
  Dan Herman   
Electrifying Marketing is the new marketing philosophy I want to offer you. Its roots stem from the realization that marketing today is no longer about satisfying unsatisfied needs. More often than not, it is about re-satisfying already satisfied needs - with better, more exciting solutions.
 
         
 
 
   
  Rethinking Resistance
by Anne Riches
 
  Anne Riches  
Do your employees like change? When I ask this question of participants in my people management workshops, the answer is almost overwhelmingly no. But when I ask part two of the question: do YOU like change - the answer is usually overwhelmingly yes! Isn't that curious? What happens when you become the boss? Do you go through some magic door and change your mindset about change?
 
         
 

 
   
   
  Renate Rooney  
How do you take your vision and transform it into a tangible reality that delivers true value to all stakeholders? Integrate your people, processes and technology so that everyone and everything is moving the company toward its vision. Companies that make the commitment will find it worth the effort when their business reaps the rewards of successful strategic execution.
 
         
 

 
   
 
Innovating Management - Reinvent How You Invent
b
y Peter Skarzynski and Amy Muller
 
  Peter Skarzynski  
Welcome to the new reality:  Development pipelines are producing too many incremental improvements and too few game-changing new products, categories or service innovations.  Promising but uncertain ideas are being discarded prematurely while safe, me-too, did-it-before-so-let’s-do-it-again ideas flow through stages with marvelous velocity. Based on our work with several companies, we have identified three key ways that successful global competitors have adapted their NPD processes to “disrupt and win.”
 
         
 

 
   
 
The Role of Values in Marketing
by Dr. Katalin Eibel-Spanyi
 
  Katalin Eibel-Spanyi  
A deeper understanding of personal values enables marketers to craft key messages that reflect what customers’ value and position these messages in their advertising, product packaging, Web sites and blogs. This can assist in making the right emotional connections at each ‘moment of truth’ – the key points of interaction with your customers.
 
         
 

 
   
   
  Jamie Walters  
The 13 Paths of Conscious Enterprise are inspired by, among other things, Eckhardt's "four paths" and the Buddhist "eight-fold path", which so beautifully articulate how life and work can unfold from a more conscious source of Wisdom and inspiration.
 
         
 

 
   
   
  John Younker  
Too often team building is one of those vague, misused terms managers call into play as a panacea for sluggish work unit performance. The building of a team requires a great deal more effort than simply recognizing the interdependence among workers and work units. It requires, instead, several carefully managed steps and is an ongoing cyclical process.
 
         
 

 
   
   
  Sam Horn  
In helping individuals and organizations develop one-of-a-kind identities I've met a lot of people who have spent a lot of money developing brands and slogans that didn't work. I've kept track of the 8 biggest branding mistakes business make. I share them here so you can do the opposite of these errors and develop a Purposeful, Original and Profitable brand that gets you noticed . . . for all the right reasons.
 
         
 

 
   
 
Six Habits of Great Change Leaders
by Dr. Jane Adler and Dr. Robert Karlsberg
 
  Jane Adler  
Great change leaders have the "execution advantage." While their strategic plans might not be significantly better than anyone else's, they achieve great results because their organizations execute plans more rapidly. The result? A significant competitive advantage.
 
         
 

 
   
   
  Avil Beckford  
Where do great ideas come from? Do great ideas come only to some people? How will you know if you have a really great idea? Make your mind a fertile ground for generating great ideas.