Introduction
Competitive Strategy
Turnarounds
Performance Improvement
Loss Prevention

Retail Technology
High Performance Teams
Customer Obsession
Performance Management
Training

About Us
Principles
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The principals of High Performance Retail are:

The Minister of Culture
Rick Sidorowicz, BA, MBA, CEO of Refresher Publications Inc., Editor and Publisher of The CEO Refresher (www.refresher.com/ceo.html).

Vice President, Retail Operations
Darlene Pineda, BA, Contributing Editor of The CEO Refresher, co-author of 1001 Ways to Wow Your Customers, customer service specialist and breakthrough trainer!

Executive Director - Retail Excellence
Peggy Carter, with over 25 years of experience leading on the front lines and creating one of the profitable apparel retailers on the planet.

High Performance Retail is about the implementation and execution of proven best practices for breakthroughs in performance, where breakthroughs in performance are defined as: significant and sustainable increases in sales and bottom line profits; accompanied by aligned, positive and committed people; and exceptionally satisfied and loyal customers.

What does great performance look like?

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High Performance Retail

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