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Subscribe to The CEO Refresher - Now Weekly!
join The Mindful Network! |
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Every week we add new Featured Articles, new Special Features, links to Interesting articles, blog posts and videos, new sample articles from the Archives, new Quotes, and the latest Books. Please visit often for the executive intelligence you need to lead well in these turbulent times. A subscription is required to access over 2,500 excellent articles in the Archives. Check out the Members Benefits page for several exclusive offers including free eBooks!
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WHAT'S NEW? |
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Recently Read and Highly Recommended!
... brain food for business! |
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How Great Service Transformed Zappos.com
Tony Hsieh CEO, Zappos.com |
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We are very pleased to partner with Meet the Boss TV to feature an excellent video interview with Tony Hsieh, CEO of Zappos.com. From visionary entrepreneurs to Fortune 500 CEOs, MeetTheBoss TV interviews focus on the business challenges that matter today, clearly explaining the solutions, competitive strategies, people, and thinking around them. >> Watch the full video here! |
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FEATURED ARTICLES |
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Ten Tips for More Effective Meetings
by Michael H. Smith, Ph.D. |
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Are you like many of my clients who gripe about numbing, deadening meetings? As one publication put it, "days, weeks, months, years of our lives are slipping away in stuffy, overcrowded conference rooms”. Little appears to be accomplished and no one seems to be able to do anything about it. Let me offer you ten tips for turning around your unproductive meetings. |
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Being "On-Emotion" Leads to Marketing Success: Guidelines for Moving Beyond Twentieth Century On-Message Marketing
by Dan Hill,
President,
Sensory Logic |
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Recent breakthroughs in neuro-science confirm what we marketers know in
our guts, but sometimes forget in the day-to-day rush of preparing the
next ad campaign launch. Namely, everybody feels (emotions) before they
think (rational decision), and without generating the appropriate
emotional response, no ad campaign can succeed.
Here are some guidelines to help avoid that fate. |
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Why Women Executives and Entrepreneurs Should Look to Mentoring!
by Karel Murray, CSP, DREI |
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Responsibility for our communication efforts, interactions, and intent must be fully accepted by us if we choose to become a mentor, informally or formally. There is no room for “off the cuff remarks” because when an individual is a mentor, the mentee places you in a position of trust and honor. It is your duty to handle it delicately and respectfully. |
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Seven Steps Toward Conducting Actionable
Employee Research
by Bob Beaulaurier, Research 13 |
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Savvy CEOs think of employees like customers, because they are, and they can leave just like customers. I have conducted numerous employee surveys for hospitals, utility companies, software companies and high tech firms both locally and internationally and I firmly believe that the critical thing to keep communications going with employees is to listen and take action. |
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The Unpaid Consultant
by Landy Chase |
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Whether you are a car salesman, a financial advisor, a copier rep, a lawyer, or a plumber, customers can get what you sell from dozens of other people who offer the same thing. In a me-too world, good advice – ideas that help customers to make better decisions – trumps, by a wide margin, the value of your “wares”. |
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How Do You Define Success?
by Stephanie Marston, MFT |
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To a great extent the way we act and what we invest our time and energy in is based on how we feel we can achieve success. But what is success? Please spend a few minutes and consider how you define success. |
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Three Conversations to Improve Your Workplace
by Ed Muzio |
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Are you having a bad week at work, or maybe a series of bad weeks? Have you sadly concluded that the pay you receive is not in exchange for your output, but rather for your willingness to tolerate misery? You don't have to buck up, think positively, or set a better example. Instead, I just want you to have three simple conversations next week. I don't even care who you talk to, as long as you discuss these three topics. (Includes an excellent video - ed.) |
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A New Take on Resolving Intergenerational
Workplace Conflict
by Larry and Meagan Johnson |
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Having observed and studied the generational characteristics of the five major working generations, we have identified distinct generational characteristics that have an impact on work styles, team behavior, and communication styles. Since conflicts often arise in a multigenerational environment, it's helpful to have some understanding of the differences between employees of distinct generations. |
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Five Easy Ways to Build Your Digital Reputation
by Fauzia Burke |
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Social media has given us great ways to protect and build our digital reputations. Today we have the ease of searching conversations, the ability to set alerts to help us monitor our names, the constant availability of learning opportunities and more ways to communicate and interact with others. |
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Focusing on the Bigger Picture: Why a Name Change is Needed for “Change Management”
by Laura Stone |
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At times the best way to figure out what something is may be to figure out what it’s not. The term “change management” misses an integral and much-needed strategic component: that line of sight at all times to the most critical work and those most impacted by the work. Who keeps score on the satellite level so that all stakeholders understand where we are in the bigger picture? |
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Beyond Gen Y:
Discovering the Truth About"Post-1988" Females
by
Dr. Bob Deutsch and Heidi Dangelmaier |
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Count the Post-88s at the head of the pack when it comes to seeking to
discover and express more of their true identity. For them to approve a
product, it must reflect and expand these young women's sense of
authenticity. Everything else is simply lost in translation. |
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Leading for Sales Performance: Can Your Managers
Answer These 5 Critical Questions?
by Michael Leimbach, Ph.D., Wilson Learning |
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Sales leaders and managers can have a great impact on the performance of their people and many have come up through the ranks but have little leadership training. This article looks at 5 key questions that leaders really need to address to achieve top performance from his or her team. |
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HP Brand Was Slipping Before Hurd Slipped
by
James R. Gregory, CEO, CoreBrand |
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Mark Hurd served as the CEO of HP since 2005. He was known on Wall
Street as a cost-cutter. Cost cutters tend to be loved for their short-term financial gains, but there is a flaw to their management style in
that they typically find it difficult to build the long-term value of
their corporate brand. |
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The Obama Grassroots Campaign - Seven Reasons Why Your Organization Can’t Duplicate It
by Amy Showalter |
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I can hear you saying, “Hold on, Showalter, this is America, we can be anything we want to be!”I’m sorry to tell you this – but when it comes to grassroots movements, you can’t. Please allow me to explain. |
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Most Companies Get Leadership Wrong
by Michael Beck |
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In order to be a great company, the culture of bringing out the best in others must permeate the entire organization. Let me offer some perspective on how to make that happen. In order to do that, three questions need to be asked and answered. |
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Strategy: The Critical Link between Marketing Objectives and Programs
by Laura Patterson, President, VisionEdge Marketing |
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Most organizations are very careful when it comes to spending marketing dollars, but sadly far too many businesses are not careful when it comes to one of the most important steps related to marketing effectiveness – strategy. This article offers criteria for strategy selection and recommends next steps for strategy development and evaluation. |
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Do You Sabotage Your Own Change Initiatives?
by Anne Riches |
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The critical message for us as managers is that when we have to bring about changes in the behaviour of others at work (or at home for that matter) we need to be actively conscious that subconsciously our team's mirror neurons are watching us for information about how to behave. |
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Optimal Conditions
by JoAnna Brandi |
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Every time I think of the term "optimal conditions" I remember the time I had the opportunity to study with Dr. Olaf Isachsen, author of the 'Joining the Entrepreneurial Elite' and 'Common Sense Isn't That Common Anymore.' Dr. Isachsen has the ability to distill complex ideas down to simple concepts and often has a sentence or two that ends up in my "keeper" file and as the subject of one of my tips. |
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Put The Candle Back
by Stephen Balzac |
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The experience of changing something in one part of the business causing an apparently unpredictable reaction in another part of the business is, sadly, far too common. How information moves through the system varies according to the roles people play, the way communication is handled, and the unwritten, implicit assumptions that people make. |
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Six Powerful Prospecting Tips
by John Boe |
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Why is it that some sales reps consistently earn a six-figure annual income while other reps, putting in the same hours, selling the same products and trained by the same sales manager struggle each month financially to make ends meet? The answer to this question is painfully simple; the six-figure sales reps spend more time on the phone and never forget to ask for referrals! |
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Accessing Your Inner Guidance
by Brian Tracy |
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You must absolutely trust that what is right for you is the right thing to do. You must never compromise on what your inner voice tells you to do. You must never go against what you feel to be correct. You must develop the habit of listening to yourself and then acting on the guidance you receive. |
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Business Leaders: Here’s A Simple Communication Strategy to Improve Employee Performance
by Skip Weisman |
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Whenever providing feedback to request a change in behavior to achieve greater, more positive results, it is vital to communicate with a focus on the new, desirable behaviors and actions. Here is a three-step exercise to help you transform any list of undesirable behavior into the preferred desirable behavior. |
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Whatever business you’re in you have a story. If it’s a good story it informs, educates, entertains and helps people down a path to find a solution to the problem they have. How to learn storytelling, story-selling secrets from the masters to help turn your content into cash.
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Life is for purposefully and consistently growing into the best and truest version of ourselves. It
is for creating a life that is meaningful, filled with passion and a feeling of fulfilment.
The good news is that if we do not already have the life we desire and want we can create it. |
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Light The Night Walk is The Leukemia & Lymphoma Society's evening walk and fundraising event. It is the nation's night to pay tribute and bring hope to thousands of people battling blood cancers and to commemorate loved ones lost. Please support your local event and support Lori Richmond, a very special and courageous friend who is leading her Doubletree San Antonio Downtown's team in the walk. >>Donate here!
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Leaders who know how to cultivate positive emotion in the workplace tap into an endless well of psychological capital – hope, optimism, confidence, resilience – that has the power to keep the organization innovating, creating value and astonishing their customers even in tough times. This workshop is a most positive step towards bringing more happiness and well being to your customers, employees and your bottom line. >> Read More |
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A conscious, inspired mind and spirit lends itself to conscious, inspired expressions of work that align with and express the highest values, and have effects that are constructive rather than destructive.
More in Conscious Vision @ Ivy Sea Online! |
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All businesses and organizations can create a more mindful and profitable future by unleashing the creativity and talent of people. We can help you create a high performance culture and implement proven best practices to achieve significant and sustainable increases in sales and bottom line profits, accompanied by aligned, positive and committed people, and exceptionally satisfied and loyal customers.
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TradePub.com is your gateway to thousands of trade publications and resource material. Browse through the extensive list of free Executive and Management magazines, white papers, downloads and podcasts! Simply complete the application form and submit it. All are absolutely free to professionals who qualify. |
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To go beyond customer service for strategic advantage you will have to embrace a new concept. It is the only position to take that matters and makes a meaningful difference. (This article is an excerpt from 1001 Ways to Wow Your Customers! - a 162 page eBook of great customer service stories to entertain, illuminate and inspire. You can purchase the eBook here, or get it free with your subscription to The CEO Refresher! )
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What Physics Taught Me About Marketing
Dan Cobley is a marketing director at Google, where he connects customers and businesses, helping both navigate digital space to find what they need.
The Happy Planet Index
Nic Marks gathers evidence about what makes us happy, and uses it to promote policy that puts the well-being of people and the planet first.
The End of Management
Corporate bureaucracy is becoming obsolete. Why managers should act like venture capitalists.
The Game Layer on Top of the World
"Proud Princeton dropout" Seth Priebatsch runs SCVNGR, a mobile start-up trying to build the game layer on top of the world.
The Beauty of Data Visualization
David McCandless draws beautiful conclusions from complex datasets -- thus revealing unexpected insights into our world.
Sex, Drugs and HIV - Let's Get Rational
Armed with bracing logic, wit and her "public-health nerd" glasses, Elizabeth Pisani reveals the myriad of inconsistencies that prevent our dollars from effectively fighting the spread of HIV.
Is Google Making Us Stupid?
What the Internet is doing to our brains, from Nicholas Carr.
The Riddle of Experience vs. Memory
Nobel laureate and founder of behavioral economics Daniel Kahneman reveals how our "experiencing selves" and our "remembering selves" perceive happiness differently.
The Post-crisis Consumer
John Gerzema says there's an upside to the recent financial crisis -- the opportunity for positive change.
The 4 Ways Sound Affects Us
Julian Treasure studies sound and advises businesses on how best to use it.
CEO's, Don't Spend Your Time Being Average
Innovation will take you boldly into your future and leave the pull to equilibrium in the dust.
Forgiveness: The Intelligent Choice
Making forgiveness a part of our operating system is a key aspect of emotional intelligence: it is taking ownership of our own emotional reactions.
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The Second Life economy is significant and shopping and retailing - buying and selling "stuff" - is a key element of the in-world experience for most residents. And just as in the real world, retailing in Second Life is evolving and spans a wide spectrum from the most hap hazard "flea markets" to more sophisticated and focused branding. Here are some of the "realities" of virtual reality. |
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It’s easy to confuse leadership and management.
Some managers are also leaders,
and some leaders do a good job of managing.
The two functions are often interchanged
and combined, but they are not the same. As the leader, you’re the one who stands at
the door and says, “Come and look outside.
I’ve seen what’s out there, and it’s awesome,”
or “I know the policy manual says to follow this procedure, but I think we need to try
something different.” |
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One of the most surprising outcomes of the 2007-2009 recession is that talent acquisition - particularly top talent - is actually harder, not easier, than before the downturn. Despite the fact many well-respected, out-of-work executives are clamoring to get back in the game, surveys show companies are failing to find the right talent to fill reinstated positions. |
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Ever wonder where the creative energy goes in organizations that are staffed by bright and competent people? What happens that causes partnerships, started in hope to sour? In this article we’ll explore one of the dynamics that drains these relationships of their good energy, and we’ll offer a simple antidote that can revitalize the constructive bonds that generate goodwill and which cause people to pull together toward common goals. |
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Here are 25 of the best articles articles featured on The CEO Refresher in 2009, along with the best special features, links to interesting articles and videos, and most memorable quotations. We thank all of our contributors for their excellent work, and thank you for your continued interest and support. Enjoy! (ed.) |
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Here are 25 of the best articles on Executive Performance in The CEO Refresher Archives. Get into the archives and go deep to find a wealth of executive intelligence!
There are over 125 articles here - Executive Performance |
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Here are 25 of the best articles on Communications, Public Speaking and More Effective Meetings in The CEO Refresher Archives. There are over 150 articles in the three archives below:
Communications | Public Speaking | More Effective Meetings |
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Here are 25 of the best articles on Leading Change in The CEO Refresher Archives. Get the edge - get into the archives and go deep to find a wealth of insight!
There are over 100 articles here - Leading Change
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