Dealing with difficult people is a challenge. However it’s possible to help them be more productive and effective in doing their job.
Leaders have the desire to help people “be all that they can be.” They use the right amount of each C (challenge, confidence, and coaching) to help people stretch, believe in themselves, and develop new skills.
I have always liked this distinction: “management” is getting things done through others; “leadership” is getting others to want to get things done.
The core values or ideology define the enduring character of an organization – a consistent “identity” that transcends product and market life cycles, management fads, technological change, and individual leaders.
Back in November 1999 I had the opportunity to experience Tom Peters via live feed in the Lessons in Leadership series. Here are a few of my scribble notes that made a difference.
Turbulence and chaos – unrelenting and accelerating change – the unpredictability and uncertainty of our time. The more turbulent the times, the more complex the world, the more paradoxes there are – where the opposing points of view are both true at the same time.
Vision is a paradox in the sense of diverging from reality and converging at the same time. In creating a vision we diverge to see well beyond today to a view of the future. In creating a vision we also converge on today’s reality to focus intellect and action.
Make the leap into the future – to a leaner, meaner, and radically more responsive business. This assumes of course that you’ve ‘handled’ the ‘not so radical resolutions’ and are ready for more!
Same deal, a little less radical but in the same vein. Get the edge! Make the leap!
The sigmoid curve is the S-shaped curve that has intrigued people throughout history. The curve sums up the story and time line of life itself; we start slowly, we experiment and falter, we then grow rapidly, then wax, and wane.