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The
Art of Profitability
by Adrian
J. Slywotzky
The Art of Profitability reveals the invisible but important governing
principles that can mean the difference between business failure and success.
Writing with wit and provocative insight, bestselling author Adrian Slywotzky
tells the story of eccentric strategy teacher David Zhao and his young student.
Each of the book's twenty-three chapters presents a lesson from the exuberant
and always challenging master - and a profit paradigm that will open your
mind to the many ways to make profit happen. |
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Fierce
Conversations: Achieving Success at Work and in Life, One Conversation at
a Time
by Susan
Scott
The secret of "Fierce" is out! How do you inspire followers, attract believers,
win contracts, and build visions that become reality? One conversation at
a time. One fierce conversation at a time, if you've ever worked
with Susan Scott. Conversations are the work of the leader and the work
horses of every organization. The most popular tool, yet the least understood
and most poorly utilized. Susan Scott brings a new and powerful perspective
to the topic. |
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Blindsided!
by Jim Harris
The speed of change is accelerating. It took radio twenty years to attract
ten million users; it took television half that time, Netscape only twenty-eight
months, Hotmail eighteen and Napster twelve. New technology, mergers, competition
coming out of left field: all these factors mean the business landscape
is more chaotic, confusing, and complex than ever before. Blindsided! presents
a series of breakthrough techniques to help business leaders identify trends
earlier and more accurately predict their impact. Every executive dreads
being blindsided; with this tool, leaders will learn to stay one step ahead
of the game. |
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Customer
Loyalty: How to Earn It, How to Keep It
by Jill Griffin
In this revised edition of her 1997 best seller, author Jill Griffin provides
tools and techniques for turning non-buyers into loyal advocates. Chapters
are based on Griffn's seven loyalty stages including turning first-time
buyers into repeat customers and turning repeat customers into clients.
Preventing customer loss and recovering from customer loss are also detailed.
Each chapter offers specific action steps, a succinct summary of main points
and ready-to-use tools for getting started. Customer Loyalty is a comprehensive
resource for businesspeople looking to improve the customer experience and
increase customer sales. |
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Crucial Conversations: Tools for Talking When Stakes are High
by Kerry Patterson, Joseph Grenny, Al Switzler and Ron McMillan
Learn how to keep your cool and get what you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes. |
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Business:
The Ultimate Resource
from Perseus
Publishing
In over 2000 pages, Business: The Ultimate Resource serves as a dictionary,
encyclopedia, almanac and primer of concepts important to anyone in any
area of business or planning a career in business. Collected by a board
of top business leaders and headed by Daniel Goleman, this resource provides
the user with summaries of 70 of the top business books, theories and essays
from business leaders and educators, and advice on all major areas of business. |
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The
Triangles of Management and Leadership
by Paul Thornton
Paul Thornton's new book breaks down each management / leadership concept
into its three core, nitty-gritty pieces. The "triangle" provides a visual
reminder of the three critical things you need to understand and execute
to achieve top performance. Paul has the abilty to simplify the complex
so you know exactly what to do and how to do it. Throughout the book there
are numerous examples of how managers and leaders have applied each concept. |
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Blank
Slate: The Modern Denial of Human Nature
by Steven
Pinker
Pinker explores the idea of human nature and its moral, emotional and political
colorings. He shows how many intellectuals have denied the existence of
human nature by embracing three linked dogmas: the Blank Slate (the mind
has no innate traits), the Noble Savage (people are born good and corrupted
by society), and the Ghost in the Machine (each has a soul that makes choices
free from biology). Pinker shows that an acknowledgment of human nature
grounded in science and common sense is no threat and complements insights
about the human condition made by millennia of artists and philosophers. |
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Sex,
Drugs & Economics: An Unconventional Introduction to Economics
by Diane
Coyle
The science of economics is commonly thought to exist for the benefit of
financiers and analysts. But it is far more ingrained into the fabric of
society and politics than most of us notice. Economist, Diane Coyle's unconventional
introduction to economics brings to the forefront important applications
for thinking about the world in almost every aspect. Coyle illuminates with
important examples of economics and its centrality to the understanding
of globalization, Hollywood, the sex trade and even the proliferation of
diseases. |
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Global
Innovation
by
Bob Holder and Ned Hamson
The authors suggest there are countless global innovation opportunities
ranging from the development of new product, service and experience offerings,
to workplace and process innovations, to the development of new global social,
political and economic institutions. |
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Fish!
Tales: Real
Life Stories to Help Transform Your Workplace and Your Life
by Stephen
C. Lundin, Ph.D., John Christensen & Harry Paul, with Philip Strand
Now more than ever the business world is looking for effective
ways to create meaningful employment and enduring enlightenment for their
core, their employees and their customers. Written by the change-agent creators
of the world famous FISH! Video and FISH! Philosophy, FISH!
TALES captures real people at real companies and work environments who
have undergone a powerful rejuvenation. |
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Enterprise
Sales and Operations Planning: Synchronizing Demand, Supply and Resources
for Peak Performance
by George
E. Palmatier, with Colleen Crum
This is a great work with many important insights into fundamental operating
principles to successfully deploy manufacturing management. Told as a "story"
about a fictional company facing significant dysfunction and challenges,
George Palmatier weaves a very engaging and important message - what ensures
success is people using the appropriate operating principles and processes
with diligence and discipline. It's an excellent book and one of the best
of the year. (ed.) |
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The
Randori Principles - The
Path of Effortless Leadership - by David H. Baum and Jim Hassinger
reviewed by
Rick Sidorowicz
David Baum and Jim Hassinger have written a superb book applying the key principles
of the martial art of aikido to business leadership. The connection between
Aikido principles and business leadership flows very well from the authors'
examples of specific maneuvers 'on the mat' to applications within organizations
and interpersonal relations. |
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Searching
for a Corporate Savior: The Irrational Quest for Charismatic CEOs
by Rakesh
Khurana
Rakesh Khurana's brilliant, path-breaking book offers a thought-provoking
perspective on the cult of heroic leadership in America. His fascinating
insider insights into the decision-making process in corporate boardrooms
are intriguing, illuminating, and, at times, appalling. This book would
be worth reading for the scope of his research and the breadth of his analysis
alone. But he also issues a powerful call for change that should shape the
debate about CEO choice and company performance for years to come. |
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Your
Performing Edge: The Complete Mind-Body Guide for Excellence in Sports, Health and Life
by JoAnn
Dahlkoetter
This comprehensive guide will help you gain new motivation and confidence
to achieve major breakthroughs in sports, health, fitness, and life. The author is an internationally recognized performance consultant and world-class
athlete and her work with Olympic and professional athletes and top business
executives gives her special insight into using the mind-body connection
to achieve the best in personal performance. |
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X-Engineering
the Corporation: Reinventing Your Business in the Digital Age
by
James Champy
James Champy's New York Times bestseller Reengineering the
Corporation ignited a revolution inside businesses in the 1990s. His
new book comes at a time when managers must look beyond reengineering —
and cross ("x") boundaries they've never crossed before into the next frontier
of business performance. |
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Breakaway: Delivering Value to Customers - Fast!
by Charles
L. Fred
This new book demands that businesses wake up and take notice of how well
(or not) their employees are at handling customers or clients. Based on
hundreds of business interviews with organizational leaders, this bright
and fresh new book will help the serious business leader train employees
more efficiently, faster, and with better retention rates, how to deliver
exemplary customer service. |
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When
Teams Work Best: 6,000 Team Members and Leaders Tell What It Takes to
Succeed
by Frank
LaFasto and Carl Larson
When Teams Work Best advances LaFasto and Larson's groundbreaking
research by probing more deeply inside the inner workings of hundreds of
teams - some effective and some faltering. Their powerful research shows,
convincingly, that when people come together properly with a shared goal
in mind, extraordinary results can happen. But how a team achieves excellence
is not necessarily intuitive. And how it happens makes all the difference. |
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Extreme
Project Management
by
Shaun H. Ajani
Congratulations Shaun on the release of your new book! Shaun H. Ajani is
a Senior Consultant and a Certified Project Manager at Spherion, and has
been published in numerous magazines including The CEO Refresher. Shaun's
"Extreme Project Management" series is featured in Project
Management in The CEO Refresher Archives. Follow the book cover
link to experience Shaun's unique methodologies, resolute principles, and
insightful techniques to achieve astounding results. |
