“Sales rallies” are a great way to energize your staff, communicate new selling tools and techniques and to build team spirit. I was recently asked to speak at a sales rally where the theme for the event was Disney, a company selected as the theme because of its stellar reputation for service. My job was […]
Author Archive | Shelley F. Hall
Adult sales people carry psychological baggage that gets in their way. Unlike children who are fearless, adults allow the fear of getting a “no” to prevent them from asking for the sale. If sales people understood that there are levels of agreement they should seek before, during and after they ask for the total sale, […]
Organizations that are customer-driven and that truly listen to the voice of their customers understand that doing so means change. Change in people, processes and systems.