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Chief
Customer Officer
Getting Past Lip Service to Passionate Action
by
Jeanne Bliss
This
book is absolutely exceptional! It may just twist your head to get beyond
the feeble lip service to customer service that most enterprises experience
today. It’s about reality and how to get the customer thing done beyond
the crystal balls and anthems and big kick-offs. It's a play book of survive
and thrive tactics from one who has very deep experience and knows. This
is one of the best books of the year! (ed.) |
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Pop! Stand Out in Any Crowd
by Sam Horn
Purposeful, Original, Pithy - this book is a gem! It's
about ... inflection, cadence, juxtaposition, alliteration, correlation,
metaphors, measurable sound bites, likabilty, stories, segues, sublime with
rhyme, musing it or losing it, malapopisms, visual verbiage, alphabetizing,
aha, idea equity and inspiration. Sam Horn certainly has a way with words,
and her latest book will entertain and inspire while guiding you to make
your products, services and ideas pop! This is such a great read! Thanks
Sam! (ed.) |
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Kiss
Theory Good Bye: Five Proven Ways to Get Extraordinary Results in Any
Company
by Bob Prosen
"At the beginning of the day, it's all about possibilities. At the end of
the day, it's all about results." Achieving results is what Bob Prosen is
all about and Kiss Theory Good Bye is a most comprehensive step-by-step
manual for execution. Excellent work Bob! You've created an invaluable resource
for all leaders of any size or type of organization. (ed.) |
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Branding
Doesn't Work in Business to Business
by Maureen
Blandford
"What if everything you know is wrong?" It's one of my favourite
questions and Maureen Blandford takes conventional Marketing Communications
thinking to task with this hard hitting and extremely compelling book. It's
delightfully entertaining as she "twists your head" more than
a bit and it will leave you totally aware of what your priorities must be
for effective B2B sales. Your marketing folks won't want you to have this
one, but this little book may save you millions! Great work Maureen! You're
right! (ed.) |
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Unexpected
Returns: Understanding Secular Stock Market Cycles
by Ed Easterling
Ed Eastering co-authored several chapters of John Mauldin's Bull's
Eye Investing (our best book of 2004) and this outstanding book will
take you deep into the research to explain secular stock market cycles.
Based on years of meticulous research Easterling provides the in-depth knowledge
you must have to be in the game with confidence, and win. It is absolutely
brilliant and we have added it to our best of all
time. (ed.) |
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Brand
It Yourself: The Fast, Focused Way to Marketplace Magic
by Lynn Altman
Winning the hearts and minds of the consumer is not as daunting or expensive
as you might think. With hard work, common sense, and the powerful techniques
in Brand It Yourself, your company can develop better branding ideas
with less stress and wasted time. Lynn Altman shows you how to keep it simple,
fast and most effective, and it's a very entertaining read! (ed.)
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In
the ‘I’ of the Storm
by Philip
Yaffe
A former reporter/feature writer with The Wall Street Journal and
a marketing communication consultant, Mr Yaffe teaches a course in good
writing and good public speaking in Brussels, Belgium. This is an exceptional
guide to help you sharpen your skills and rapidly learn to write and speak
clearly, concisely, and persuasively. The principles are universal and the
guide is fun and entertaining to read. Great work Philip! (ed.) |
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QBQ!
The Question Behind the Question:
Practicing Personal Accountability in Work and in Life
by John G.
Miller
I have read and now re-read QBQ! In one word, amazing. This book redefines
the way all corporations should focus on internal and external customer
service. The book was so inspiring that we have begun to implement a QBQ
culture in our organization and are already seeing massive transformation!
There was so much wonderful content in the book I would recommend it to
everyone ... it was easy to read and was even better the second time around! ( Denise Russo ) |
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Change
the Way You See Everything Through Asset-Based Thinking
by Kathryn
D. Cramer and Hank Wasiak
This brilliantly simple book on the philosophy known as Asset-Based Thinking,
instills success-oriented habits in even the most die-hard cynic. Its transformational
lessons—conveyed through unique photographic metaphors and inspiring stories
from real people—reveal how the slightest shift in perception can lead to
monumental results in both business and in life. |
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The
Daily Six: Simple Steps to Prosperity and Purpose
by John Chappelear
"There is never a wrong time to do the right thing." This
is from the author's sixth step and the one phrase I've taken in deeply.
The first five will also serve you well if you are struggling with a sense
of life balance or purpose, or simply interested in new strategies and techniques
of personal change - from the inside out. It's a quick and easy read if
you want however, I suggest you plan some quiet time for reflection as you
go. Great work John! |
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Rivers
of Revenue
What
to Do When the Money Stops Flowing
by Kristin Zhivago
Time
to find a new river of revenue. Where do you start?
"You can suffer through years of marketing and selling experimentation,
or you can read this book and understand exactly what to do."
- Guy Kawasaki.
This is exactly where you should begin. (ed.) |
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Head,
Heart and Guts:
How the World's Best Companies Develop Complete Leaders
by David
L. Dotlich, Peter C. Cairo, and Stephen H. Rhinesmith
The authors contend that the old leadership paradigm which focused on brains
and strong analytic skills, is no longer enough to achieve long-term organizational
success. Today's businesses need "whole leaders," people who possess a range
of qualities in three major areas -- head (analytical abilities), heart
(emotional intelligence), and - what is too frequently absent - guts (the
willingness to take risks, based on strong beliefs and values). |
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Leadership
- the Best Advice I Ever Got
by Paul B.
Thornton
Paul Thornton's latest book is a compilation of individual insight and wisdom.
It describes the best leadership advice 131 successful CEOs, coaches, consultants,
professors, managers, executives, presidents, politicians, and religious
leaders received that most helped them become effective and successful leaders.
It's a very quick and easy read filled with very poignant and inspiring
stories. Great concept and truly valuable! |
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More
for Less: The Power of Process Management
by Andrew
Spanyi
With clarity and insight, Spanyi has penned the definitive guide for business
leaders who are determined to deliver more for less to their customers and
shareholders. This is the best source of contemporary thinking about business
process management. It is written in a very clear and engaging style that
will have you rise to a call to action to integrate your strategies, processes
and metrics for improved performance. |
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Best
Face Forward:
Why Companies Must Improve Their Service Interfaces with Customers
by Jeffrey
F. Rayport and Bernard J. Jaworski
This book examines the role smart device technology can play in managing
customer interactions for companies, the economic incentives to substitute
capital equipment for human labor, and how the combination of people and
technology can compress costs while increasing the quality of customer interactions
and relationships. The authors previously taught business and marketing
at Harvard and USC. |
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Through
the Eye of the Storm
A Book Dedicated to Rebuilding what Katrina Washed Away
by Cholene
Espinoza
Cholene Espinoza - Air Force Academy graduate, former U-2 reconnaissance
pilot, and embedded Iraq War journalist - rediscovers hope and purpose in
the aftermath of Hurricane Katrina. Proceeds from the book will support
Katrina survivors of Harrison County on the Gulf Coast of Mississippi. |
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Leadership
for Everyone: How to Apply the Seven Essential Skills to Become a Great
Motivtor, Influencer, and Leader
by Peter
J. Dean
Businesses today have a vital need to create individuals who can positively
and progressively fill leadership roles at every level of their organizations. Leadership for Everyone provides the knowledge, tools, and advice
to produce "everyday, everywhere" leaders who influence each situation in
which they're involved as they reinforce organizational effectiveness and
productivity. |
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The
Laws of Lifetime Growth:
Always Make Your Future Bigger than Your Past
by Dan Sullivan
and Catherine Nomura
This is an excellent little book. It's "little" in terms of being
pocket sized for easy transport but very "large" in the actionable
insight and wisdom the authors present. Keep this one with you, and you
will welcome opportunities just to sit quietly and take in the engaging
stories and timeless wisdom for personal success. Your next flight delay
may transform into a very mindful adventure. (ed.) |
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Goal-Free
Living:
How to Have the Life You Want NOW!
by Stephen
M. Shapiro
Living without goals might be a bit of a stretch for most in business however,
it does involve quite an intense focus on what really matters. Having a
compass, being grounded in your values and who you are may well be a more
rewarding outlook - being present and always open to possibilities. The
author's stories are very enjoyable and meaningful. This one will leave
you "up" and ready for adventure! (ed.) |
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Just
One Thing: Twelve of the World's Best Investors Reveal the One Strategy
You Can't Overlook
by John Mauldin
In a world of squawking television commentators and garish headlines, who
and what should we trust? Veteran investment writer John Mauldin offers
his answer: take just the best advice, from the best investors, and discard
everything else. Mauldin has solicited 12 leading investors for what each
considers his most valuable insight or lesson over a long and illustrious
investment career - the "one thing" he considers most important to investing
- and gathered the tips for future generations of investors to learn. |
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The
Beethoven Factor:
The New Psychology of Hardiness, Happiness, Healing, and Hope
by Paul Pearsall
In The Beethoven Factor Pearsall identifies the characteristics of
those individuals he labels "thrivers" - the quarter of the population who
face challenges head-on and grow stronger and more vital as a result. Dr.
Pearsall, Ph.D., is the author of over 200 articles and 15 international
bestselling books, a licensed clinical neuropsychologist and one of the
most requested speakers in the world. |
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The Must-Have Customer
7 Steps to Winning the Customer You Haven't Got
by Robert
Gordman with Armin Brott
The most important customer to consider is the one your business currently
does not have. After reading this book you will have a crystal clear focus
on what really works and what your mission needs to be. You will know the
right questions to ask and will never again be bamboozled by your marketers,
agencies or otherwise. You will focus on what really matters. This is a
very good one. (ed.) |
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Six
Disciplines for Excellence
by Gary Harpst
The Six Disciplines™ Methodology synthesizes and integrates the most fundamental
elements of strategic planning, quality management, integrated organizational
learning, business process automation, people performance management and
measure-driven improvement - and offers a systematic and practical "business-building"
approach for small businesses to continually improve and sustain business
excellence. |
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According
to Kotler: The World's Foremost Authority on Marketing Answers Your
Questions
by Philip
Kotler
According to Kotler distills the essence of marketing guru Philip
Kotler's wisdom and years of experience into question and answer format.
Based on the thousands of questions Kotler has been asked over the years
by clients, students, business audiences, and journalists, the book reveals
the revolutionary thinking of one of the profession's most revered experts. |
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How
to Become an Employer of Choice
by Roger
E. Herman and Joyce L. Gioia
Get the best workers to consciously choose to work for you-instead of joining
your competition. Become an "Employer of Choice®." As the labor shortage
intensifies, competition for qualified, dedicated employees will become
even more challenging. In our strong economy, people have choices of where
they will work. Learn how to inspire workers to choose you. This book has
the secrets! |
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Trillion-Dollars
Moms: Marketing to a New Generation of Mothers
by Maria
T. Bailey and Bonnie W. Ulman
From the diapers on their babies to the chicken they serve for dinner to
the minivans that line the parking lot, moms spend money and, thankfully
for consumer marketers, moms love to talk about where they spend it. In
no other segment of consumers is word of mouth more powerful. In order to
capture a portion of the trillions of dollars spent by mothers, it's time
to arm your company with the right knowlege and talent. |
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The
Consistent Consumer: Predicting Future Behavior through Lasting Values
by Ken Beller, Steve M. Weiss and Louis Patler
Sociocultural value formation lends itself to effective consumer profiling
making it possible to not only define and understand values-based cohort
groups, but to anticipate how they are likely to behave. With greater insight
into Value Populations we can better increase our understanding, mutual
appreciation, and consideration for each other's perspectives. |
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Everybody
Wins: The Story and Lessons Behind RE/MAX
by Phil Harkins
and Keith Hollihan
Everybody Wins is a detailed, compelling account of how RE/MAX grew
into one of the largest real estate networks in the world. More than that,
however, it provides firsthand lessons to leaders on how to drive growth
in their own organizations. Coauthors Phil Harkins and Keith Hollihan studied
seven global companies and did a thorough case study of RE/MAX. The result
is a step-by-step inside story of one company's road to competitive mastery,
with guidelines for emulating the positives while recognizing and sidestepping
the roadblocks. |
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Guerrilla
Marketing for Consultants: Breakthrough Tactics for Winning Profitable
Clients
by Jay Levinson
and Michael McLaughlin
Jay Conrad Levinson’s Guerrilla Marketing revolutionized the way
marketers do business by defying the conventional wisdom that effective
marketing means spending big bucks. He devised highly successful marketing
strategies that rely on creativity, imagination, and energy—instead of money—to
get the job done. Now, Guerrilla Marketing for Consultants applies
the power of guerrilla marketing to the hypercompetitive business of consulting. |
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Power
Speaking
by Achim
Nowak
Fueled by the conviction that the best speaking techniques are ineffective
without personal essence, public speaker extraordinaire Achim Nowak shows
emerging speakers how to develop necessary skills and teaches them how to
unleash their inner power. Organized as a personal coaching guide, Power
Speaking is packed with assignments, checklists, practice exercises, and
tips on how to integrate visuals into a high-profile business or academic
presentation. Here is the last word on effective speaking for managers,
entrepreneurs, performers, or anyone seeking to galvanize an audience. |
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Managing
Leadership: Toward a New and Usable Understanding of What Leadership
Really Is--and how to Manage It
by Jim Stroup
Jim Stroup provides a clear and actionable solution to the leadership crisis
facing the owners, directors, and managers of contemporary organizations.
Managing Leadership will show owners and managers how to take back control
of their organizations and direct them with effective, no-nonsense managerial
integrity. |
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The
Ultimate Gift
by Jim Stovall
In a darkened room, isolated from the rest of his family, Jason is confronted
by the image of his deceased great uncle on a video monitor... and so begins
a 12 month quest for purpose and meaning in an empty life, as Jason attempts
to complete the tasks required to receive Red Stevens' greatest bequest....The
Ultimate Gift. This is very inspiring reading from one who sees very clearly. |
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Lessons
from the Hive: The Buzz on Surviving and Thriving in an Ever-Changing
WorkPlace
by Charles
Decker
Based on the true story of a candle-making company in New England, Lessons
from the Hive is a fictionalized look inside an organization, Bee Natural,
Inc., as it deals with inevitable changes after being brought by a consumer-products
conglomerate. Fast-paced and entertaining, this story is filled with likable,
realistic characters facing the trials, tribulations, and eventual success
of a company enduring organizational change. |
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Hardball:
Are You Playing to Play or Playing to Win?
by George
Stalk and Rob Lachenauer
Hardball takes leaders deep inside the world of hardball competition
- a world where the players are zealously committed to winning and relentlessly
driven to strengthen their competitive positions, creating a virtuous cycle
that puts them far out of competitors' reach. The authors reveal who uses
hardball strategies, under what circumstances each strategy is most effective,
and how to orchestrate the attack. |
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Leadership:
Seeing, Describing, and Pursuing What's Possible
by Paul B.
Thornton
Paul Thornton has mastered the art of simplifying for maximum impact. His
latest book will help you find opportunities, make the case for change,
deliver with passion and set the example in execution and implementation.
As with his other "triangles" of leadership, (and we have have
his Be
the Leader as one of the best of all time) this one will help
sharpen your skills to help people discover their gifts and achieve their
greatness. |
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You
Don't Have to Do it Alone: How to Involve Others to Get Things Done
by Richard
H. Axelrod, Emily M. Axelrod, Julie Beedon and Robert W. Jacobs
Covering everything from solving a nagging long-term problem at work that
could save a company millions of dollars, to launching a community movement
to improve local schools, the book shows how involving others in a project
while maintaining one's focus on the nuts-and-bolts details can make big
things happen. It's
an excellent guide to master how to involve others to achieve your goals. |
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Renovate
Before You Innovate: Why Doing the New Thing Might Not be the Right
Thing
by Sergio
Zyman, with Armin A. Brott
In his new book, Zyman drops another bucket on the marketing world: innovation,
the designing and branding of new products, is a waste of time and money.
Renovation, he says, is a better way for companies to spend their resources.
This book will "twist you head" a bit in challenging conventional
thinking, however it's grounded in very solid principles, as in how to leave
a company's "essence" intact while giving it new vigor. |
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It's
Your Ship: Management Techniques from the Best Damn Ship in the Navy
by Michael
Abrashoff
"The most important thing a captain can do is to see the ship from the eyes
of the crew." This belief has successfully guided D. Michael Abrashoff,
the captain of one of the U. S. Navy's most modern and lethal warships.
Good leaders listen to the people under their command and use their ideas
to improve operating procedures. This is an excellent story of how one leader,
with clear values and resolve, can inspire others to exceptional levels
of great performance. This is required reading! (ed.) |
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How
Winners Sell: 21 Proven Strategies to Outsell Your Competition and Win
the Big Sale
by Dave Stein
Dave Stein, founder of a consultancy that helps companies improve their
sales effectiveness, reveals techniques for developing skills needed to
thrive in today's competitive sales environment. In this second edition,
he presents content on selling to boards of directors, mitigating perceived
customer risk, building personal brands, handling requests for proposals,
and leading a virtual sales team. |
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Execution:
The Discipline of Getting Things Done
by Larry
Bossidy and Ram Charan
Larry Bossidy's and Ran Charan's Execution is a unique and indispensable
guide to corporate strategy that focuses on the quality most essential to
every business -- the ability to get things done. As the authors note in
their introduction, "Execution is a systematic process of rigorously discussing
hows and whats, questioning, tenaciously following through, and ensuring
accountability." If you want to create an organization in which strategic
planning and day-to-day operations are supported by tangible results, then
this book will be an invaluable guide. |
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Strategic
Negotiation: A Breakthrough Four-Step Process for Effective Business
Negotiation
by Brian
J. Dietmeyer, with Rob Kaplan
In Strategic Negotiation, Dietmeyer and Kaplan use a research-based approach
to negotiation that assists sales professionals in reaching their own business
goals, while ensuring that their customers meet budget and professional
objectives as well-going beyond win-win to achieve true, measurable business
value for all parties at the negotiating table. |
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Redefining
F.E.A.R.
Maximizing Limited Resources with Unlimited Ideas
by Karen
Evenson
Every business today faces a variety of challenges, but according to Karen
Evenson’s book, the difference between success and failure rests wholly
in the business’s approach to the problem. Redefining F.E.A.R. stands out
from other business-related books because of the use of a fictional storyline
to relay the message. Evenson backs up the storyline with applications which
are based on Dr. Michael Kirton’s theories and research into creativity
and problem-solving to help business leaders discover new approaches to
their own challenges. |
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Napoleon
and Your Business: Avoiding Your Own Waterloo
by Brenda
Collins
Effective leaders are always searching for ways to improve and to help their
organization position themselves strategically. Napoleon and Your Business:
Avoiding Your Own Waterloo, written by author and entrepreneur Brenda
Collins, takes Napoleon's beliefs on leadership, strategy and tactics, and
in a unique manner translates these maxims into everyday language. Download
an excerpt from the book -- try it now for free! |
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The
Hasidic Masters' Guide to Management
by Moshe
Kranc
Hasidism, the eighteenth century Jewish mystical movement, revolutionized
and revitalized the Jewish world. The Hasidic Masters valued sincerity and
devotion and provided inspiration and guidance to their adherents. Today's
managers, seeking to provide inspirational leadership, clear direction,
business vision, and organizational guidance to their team, have much to
learn from these wise leaders. |
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Measuring
Human Capital:
Converting Workplace Behavior into Dollars
by Dennis
J. Kravetz
In this book best-selling author Dennis Kravetz shows how anyone, by gathering
easily available information, can set up metrics to measure human capital.
Once established, these metrics enable individuals to calculate the dollar
value of planned or completed people management changes. Measuring Human
Capital melds together the best of behavioral science, finance, and business
pragmatics to show how to measure human capital in the workplace. |
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Sell
Yourself Without Selling Your Soul: A Woman's Guide to Promoting Herself,
Her Business, Her Product, or Her Cause with Integrity and Spirit
by Susan
Harrow
Written in a conversational, woman-to-woman style, this innovative book
blends illuminating personal anecdotes and wisdom of famous spiritual, historical,
and political leaders with Harrow's own unique system. You'll find helpful
examples of powerful publicity packages and dozens of practical exercises
that instruct and motivate, not to mention proven techniques to save you
time, grief, and money. |
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Motivational
Selling - Advice on Selling Effectively, Staying Motivated and Being
a Peak Sales Producer
by Jim McCormick
et al
Motivational Selling shares remarkable stories, insights, strategies, anecdotes
and examples to help you be more motivated and more effective in any sales
environment. It is a compilation of wisdom from America's top motivational
sales speakers, trainers, authors and sales professionals. |
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Marketplace
Masters:
How Professional Service Firms Compete to Win
by Suzanne
C. Lowe
Drawing from a five-year study covering thousands of firms, Lowe presents
the three building blocks of a market-driven infrastructure — looking out,
digging deeper, and embedding innovation — and identifies eleven core skills
that any service firm can apply to master the marketplace and achieve lasting
competitive success. |
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Leadership
on the Run
How to Get Better Results Faster
by Leslie
Bendaly
Leadership on the Run offers an eclectic mix of stories and situations.
Motivational coach and bestselling author Leslie Bendaly identifies the
little things that often add up to success and consolidates them in six
critical leadership activities. Bendaly's tips arm time-strapped leaders
with valuable knowledge and give them the tools they need to propel themselves
and their teams to a new level of performance. |
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Business
Plans to Game Plans:
A Practical System for Turning Strategies into Action
by Jan B.
King
King breaks down complex concepts into simple and effective action plans,
helping you profit from her extensive experience and avoid common mistakes.
With more than fifty worksheets and exercises to guide your implementation, Business Plans to Game Plans helps you turn your vision into a thriving
business equipped to weather any market. |
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Don't
Let 'Em Treat You Like A Girl
A Woman's Guide To Leadership Success (Tips from the
Guys)
by
Liz Weber
In this fast, witty, content-filled book, Liz Weber shares what it takes
for women and men to earn the respect they want, need, and deserve from
colleagues and family members alike. Illustrated with insights and anecdotes
from contributors ranging from best-selling authors to her father, this
book shares dozens of tips including "It's NOT Your Prerogative", "Get Over
the Glass-Ceiling Thing", and "You Can't Be the Smelly One". This is an
entertaining and energizing must-read for anyone struggling to find
his or her own "leadership success". |
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Joe
Sails: A Story In Progress
by Dick Olenych
Author Dick Olenych presents a narrative offering an entertaining and humorous
guide to getting back to the fundamentals of business. Not the typical how-to
business book that demands a tedious step by step program, instead Joe
Sails elicits the reader to examine his or her own corporate conduct
to encourage positive cultural change. Olenych successfully presents the
perspective that all employees are ambassadors for their company and that
their behavior reflects back upon that company. |
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Just
Ask a Woman:
Cracking the Code of What Women Want and How They Buy
by Mary Lou
Quinlan
Top marketing consultant Mary Lou Quinlan shows marketers and business leaders
how to tap into America's most powerful consumers: women. Although they
comprise just over half of the U.S. population, women buy or influence the
purchase of eighty-five percent of all products and services sold nationwide.
Yet, far too often, products marketed specifically to women fail to address
their needs or connect with them on an emotional and motivational level.
Just Ask a Woman will tell you why. |
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Measuring
the Value of Partnering:
How to Use Metrics to Plan, Develop, and Implement Successful Alliances
by Larraine
Segil
Measuring the Value of Partnering gives readers a system for measuring
a relationship's contribution at every stage of the alliance, from creation
to implementation to termination. This essential book features case studies
drawn from interviews with key players at companies like IBM, Hewlett-Packard,
Starbucks, Staples, and Hyundai. Weaving these and other real-life examples
together, Author Larraine Segil helps readers develop the appropriate metrics
and then shows how and when to use them accurately and intelligently to
achieve the greatest impact. |
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The
Power of Minds at Work: Organizational Intelligence in Action
by Karl Albrecht
Albrecht, a noted management consultant, speaker, and author, draws on his
experiences working with organizations around the world to define what organizational
intelligence is and how it can be developed. Taking a critical look at organizations
that have and have not achieved organizational intelligence, he defines
seven components of organizational intelligence and uses them to analyze
situations and identify the kinds of conditions necessary to nurture organizational
intelligence. He also identifies 17 dysfunctional syndromes that keep companies
from mobilizing their collective brain power. |
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Getting
to the Better Future: A Matter of Conscious Choosing, How Business Can
Lead the Way to New Possiblities
by John E.
Renesch, foreword by Anita Roddick
This book puts forth a vision for historic transformation for all humankind.
It pictures a global future full of possibilities - a much "better future"
than the one that appears most likely if we rely upon probabilities and
forecasts based on existing trends. Not only that, but the author points
directly to the business community as the segment of our society that can
best lead the rest of the world in such an incredible transition for all
humanity. |
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Economic
Value Management: Applications and Techniques
by Eleanor
Bloxham
Operating from a perspective that includes all constituents of the organization,
Economic Value Management makes an organization more effective by clarifying
decision-making and establishing management practices that are replicable.
Stressing the importance of consistent stewardship and the perils of failed
stewardship, Eleanor Bloxham presents Economic Value Management as a means
of integrating management processes, generating immediate returns, and paving
the way for long-term success. |
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Impending
Crisis: Too
Many Jobs, Too Few People
by Roger Herman,
Tom Olivo, and Joyce Gioia
Serious labor shortages will challenge employers this decade. By 2010, we’ll
have 10,033,000 more jobs than skilled workers to fill them. This vital
issue is presented, with an abundance of evidence, followed by concrete
advice about what employers must do to defend themselves. Highly readable,
direct, designed for corporate executives. Over 20 new concepts are presented
in this thought-provoking wake-up call. Filled with graphs and charts that
lay out the emerging shortage of skilled labor. Highly recommended for senior
executives. This book reveals a problem that won’t go away and must be addressed. |
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The
Lexus and the Olive Tree:
Understanding Globalization
by Thomas
L. Friedman
With vivid stories and a set of original terms and concepts, Friedman shows
us how to see this new system of globalization. He dramatizes the conflict
of "the Lexus and the olive tree" — the tension between the globalization
system and ancient forces of culture, geography, tradition, and community.
He also details the powerful backlash that globalization produces among
those who feel brutalized by it, and he spells out what we all need to do
to keep this system in balance. |
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From
Contact to Contract:
496 Proven Sales Tips to Generate More Leads, Close More Deals, Exceed Your
Goals, and Make More Money
by Dianna
Booher
Contact to Contract provides a comprehensive collection of 496 tips
and best practices without getting bogged down in long explanations of sales
theory and models. The summary headlines and brief entries have been written
with fast-paced sales professionals in mind - in pick-up, put-down fashion,
they can go right to the help they need with a specific prospect. Filled
with practical techniques and advice that can be used immediately, From
Contact to Contract is a sales primer professionals will use again and
again! |
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The
Engaging Leader: Winning with Today's Free Agent Workforce
by Ed Gubman
Inspiring and engaging "free agents" in today's workforce is more
important than ever, and it is up to individual leaders to engage their
talented employees, retain them and keep them productive. Gubman's book
draws parallels and insights from the sports world, highlighting winning
leadership decisions as well as several spectacular mistakes coaches have
made in choosing and managing their best players. The Engaging Leader is an interesting and very entertaining read. |
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A
Genie's Wisdom: A Fable of How a CEO Learned to Be a Marketing Genius
by Jack Trout
A Genie's Wisdom allows Trout, a famed business visionary, to distill
his years of management and marketing experience into an entertaining and
educational yarn that reveals today's essential practices. The dedication
sums it up well: This book is dedicated to those who have had it with
the academics, consultants, and con-men (women) who want to make marketing
far more complex than it has to be. Thanks Jack! |
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CEO
Capital: A Guide to Building and Leveraging CEO Reputation
by Leslie
Gaines-Ross
CEO Capital describes what it takes to do the job right. The book
isolates best practices for CEOs as they journey through their first 100
days to their last 100 hours. Dr. Gaines-Ross identifies the elements of
CEO reputation, establishes a working model for building CEO and corporate
reputation and the bottom line and describes how CEOs can master the stages
of their tenure to bolster credibility and company success. CEO Capital provides a realistic program that chief executives can follow to generate
shareholder value, employee commitment and meaningful corporate cultures. |
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Doing
it Right - Realizing Your Company's Potential
by Daniel
D. Elash, Ph.D
True to form, Dan Elash's new book goes beyond being a 'book.' It's a comprehensive
'learning system' that is an invaluable guide for all business owners and
leaders interested in creating and sustaining a high performance enterprise.
Filled with very thoughtful and relevant concepts, stories, tools, profiles
and practical examples, Dan's new 'learning system' will help you chart
a clearer, more mindful and more focused path in these turbulent times. |
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The
Power of Nice - How
to Negotiate so Everyone Wins - Especially You!
by Ronald
M. Shapiro and Mark A. Jankowski, with James Dale
Building and maintaining relationships is far more important than making
one-time deals. It's called a "WIN-win" outcome - both sides win,
but you win bigger. This type of mutually beneficial result still
allows both sides to walk away from a deal satisfied, and likely to do business
with one another in the future. (This is a great one! ed.) |
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Permission
To Prosper: What Working Wives Crave From Their Husbands And How To
Get It!
by Azriela
Jaffe
What a difference a husband who encourages and supports your professional
ambitions and achievements can make. In reality, though, many women encounter
resistance, stress, and even subtle sabotage from their husbands when it
comes to career growth. You may wonder, can I really have it all — a thriving
career, a husband who is supportive, and a healthy and terrific marriage
and family life? The answer is yes. Azriela Jaffe takes a fearless approach
to a topic most writers wouldn't dare tackle. |
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If
You Row, You Will Not Drift:
Perfect Life Management - The Life Wizard
by Shaun
H. Ajani
Congratulations Shaun on your latest great work! This book is about Life
Management, specifically how we can use the techniques of management from
big corporations to manage our lives, get organized, row in a definite direction,
and finally get what we want. Shaun is the author of Extreme Project
Management and is a regular contributor to The CEO Refresher. |
