Look for the Solution within
Two prisoners dug a tunnel from their cell 80 feet to escape from prison. Where did they hide the dirt? This is one of the examples used by Roni Horowitz of the consultancy group SIT to show the advantages of a method called Systematic Inventive Thinking (SIT).
The answer is that they hid the dirt in the tunnel. The prisoners stole nylon sacks from the prison bakery and each day they dug the tunnel and put the dirt into the sacks. At cell inspection times they pushed all the dirt bags back into the tunnel and tidied the cell. When the prisoners escaped the guards found a cell full of bags of dirt and an empty tunnel.
It is a good example of one of the principles of SIT - look for the solution within the problem or its environment. The prisoners had very limited resources - but one of them was the tunnel itself.
If we are given unlimited resources to solve a problem then we can always come up with something - and often it is expensive and over-engineered. When we have to use the limited set of resources contained in the problem and its immediate environment then we are forced to be more creative - and very often the result is a solution that is elegant, inexpensive and effective. Using the tunnel is a prime example.
At the end of the first Gulf War fires were raging out of control in the Kuwaiti oil refineries. What could be used to put them out? One answer might have been sand. But a better solution was found. The pipelines that were normally used to pump oil from the refineries were used to pump water to the refineries. By using an existing resource and reversing the flow the problem was overcome.
Engineers are accustomed to working in very constrained conditions. In the very early Volkswagen Beetle car there was a problem of how to provide the power needed for the windscreen washer. The ingenious solution that the engineers came up with was to use the air pressure from the spare wheel (which was in the front of the car) to power the water jet.
But it is not just product engineers who can use internal resources in ingenious ways. In 2005 the IRA pulled off a major robbery at the Northern Bank in Belfast - they got away with £25m in banknotes. How could the authorities catch the criminals or stop them using the proceeds of their crime? They came up with a clever idea using one of the resources within the problem - the stolen banknotes. They changed the currency in Northern Ireland and reprinted all bank notes. Anyone holding old bank notes had to bring them in to be changed - and that is a big problem if you are holding millions of stolen banknotes.
So how can you use this approach in your problem solving? One of the methods taught in Systematic Inventive Thinking is to break the problem down into a chain of unwanted effects. Now consider in turn each element in the problem or its environment and say to yourself - this element can be adapted to stop one of the unwanted effects and to break the chain. Then come up with ideas. By rigorously and imaginatively applying this technique you will often find an inventive solution.
Here is a moral dilemma that was used as a test in a job interview.
You are driving along in your two-seater car on a wild, stormy night. You pass a bus stop, and you see three people waiting for the bus:
Knowing that there is room for only one passenger in your car, what would you do?
Many answers were given but only 1 candidate out of 100 gave what was judged the best answer. He made ideal use of the resources in the problem. This is what he said, "I would give the car keys to my old friend, and let him take the lady to the hospital. I would stay behind and wait for the bus with the woman of my dreams."
The next time you face a tough problem do some lateral thinking. Try looking first at how you can use the resources in and around the issue. That way you might escape from prison, put out a fire or land a top job!
Paul Sloane helps organizations improve innovation. He gives talks and facilitates meetings. He is the author of Lateral Thinking Puzzlers published by Sterling and the Leader's Guide to Lateral Thinking Skills published by Kogan Page. Visit www.destination-innovation.com for additional information.
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