The Leadership Imperative - 'Empowerment'
by Rick Sidorowicz

Let’s redefine ‘empowerment’ into self directed action and take a ‘nuts and bolts’ approach to make it happen. Here is a quick list of ‘do’s’ and an exercise to create your own action plan.

1. Confront people with reality.

2. Focus on actual performance.

3. Insist on meeting tough standards.

4. Transfer ownership of performance to the performer.

5. Have productive conversations.

6. Support and coach.

7. Ask questions and don’t give the answers.

8. Ask the following questions ... 
   Is this the best we can do? 
   Where do we go from here? 
   What does great performance look like?

9. When asked, 'What should I do?'

   ... go here for the answer.

Empowerment exercise

Make a list of the next twenty five decisions you make or problems you solve for others pertaining to your work. Include all problems passed to you from any source, all requests for permission or approval, and any intervention you undertake to solve a problem.

Note the task or detail, and the dollar magnitude of the item. After completing the list answer the questions that follow.
 
Time Item $ Impact
1      
2      
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24      
25      

Questions:
Are you busy?
Are you busy with the right stuff?
Are you doing what you’re being paid to do?
Is this the best you can do?
Where do you want to go from here?
What would great performance look like?
What should you do? (Go here for the answer)
Are we having fun yet?


Rick Sidorowicz is the Publisher and Editor of The CEO Refresher and
the Minister of Culture of High Performance Retail.

Many more articles in The Leadership Imperative in The CEO Refresher Archives

   


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