does great performance look like?
Leading change requires
serious leadership. It requires leadership on the front lines. It
is not about value statements and mission statements and Dilbert like motivational
awards and "good hair." It is more like "come follow me!"
It is about caring about
people, respecting who they are and valuing what they do. It is also about
dealing with reality, focusing ruthlessly on results and providing a clear
path to success. It is also about alignment and intensity, where failure is
not an option. It's about creating something very special.
High Performance Retail is about the implementation and execution of proven best practices for breakthroughs
in performance, where breakthroughs in performance are defined as: significant
and sustainable increases in sales and bottom line profits; accompanied by
aligned, positive and committed people; and exceptionally satisfied and loyal
This is not business
Performance Retail for more.
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Thank you for listening.
Publisher and Editor of The CEO Refresher
Minister of Culture of High Performance Retail